Rubel, J. (2006). 101 + complaint letters that get results (2nd ed.). Sphinx Publishing.
Chicago Style (17th ed.) CitationRubel, Janet. 101 + Complaint Letters That Get Results. 2nd ed. Illinois: Sphinx Publishing, 2006.
MLA (9th ed.) CitationRubel, Janet. 101 + Complaint Letters That Get Results. 2nd ed. Sphinx Publishing, 2006.
Warning: These citations may not always be 100% accurate.