Human Sigma : managing the employee-customer encounter

Bibliographic Details
Main Author: Fleming, John H. Ph.D
Format: Book
Published: New York : Gallup Press , 2007
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 812 FLE
Accession Item Category Format Status Notes
00211713 PINJAMAN BUKU AVAILABLE 1
00257168 PINJAMAN BUKU AVAILABLE