APA (7th ed.) Citation

Hollins, B., & Shinkins, S. (2006). Managing service operations: Design and implementation. Sage Publications Ltd..

Chicago Style (17th ed.) Citation

Hollins, Bill, and Sadie Shinkins. Managing Service Operations: Design and Implementation. London: Sage Publications Ltd., 2006.

MLA (9th ed.) Citation

Hollins, Bill, and Sadie Shinkins. Managing Service Operations: Design and Implementation. Sage Publications Ltd., 2006.

Warning: These citations may not always be 100% accurate.