Raisanen, V. (2006). Service modelling: Principles and applications. John Wiley & Sons Ltd,.
Chicago Style (17th ed.) CitationRaisanen, Vilho. Service Modelling: Principles and Applications. England: John Wiley & Sons Ltd,, 2006.
MLA (9th ed.) CitationRaisanen, Vilho. Service Modelling: Principles and Applications. John Wiley & Sons Ltd,, 2006.
Warning: These citations may not always be 100% accurate.