APA (7th ed.) Citation

Lian, T. K. F. (2002). TQM implementation and impact in the Malaysian public sector: An empirical study. National Institute of Public Administration(INTAN).

Chicago Style (17th ed.) Citation

Lian, Teddy Kok Fei. TQM Implementation and Impact in the Malaysian Public Sector: An Empirical Study. Kuala Lumpur: National Institute of Public Administration(INTAN), 2002.

MLA (9th ed.) Citation

Lian, Teddy Kok Fei. TQM Implementation and Impact in the Malaysian Public Sector: An Empirical Study. National Institute of Public Administration(INTAN), 2002.