APA (7th ed.) Citation

Duening, T. N., & Click, R. L. (2005). Essentials of business process outsourcing. John Wiley & Sons, Inc..

Chicago Style (17th ed.) Citation

Duening, Thomas N., and Rick L. Click. Essentials of Business Process Outsourcing. New Jersey: John Wiley & Sons, Inc., 2005.

MLA (9th ed.) Citation

Duening, Thomas N., and Rick L. Click. Essentials of Business Process Outsourcing. John Wiley & Sons, Inc., 2005.

Warning: These citations may not always be 100% accurate.