Cloke, K., & Goldsmith, J. (2005). Resolving conflicts at work: Eight strategies for everyone on the job (Revised edition.). Jossey-Bass Publishers.
Chicago Style (17th ed.) CitationCloke, Kenneth, and Joan Goldsmith. Resolving Conflicts at Work: Eight Strategies for Everyone on the Job. Revised edition. San Francisco: Jossey-Bass Publishers, 2005.
MLA (9th ed.) CitationCloke, Kenneth, and Joan Goldsmith. Resolving Conflicts at Work: Eight Strategies for Everyone on the Job. Revised edition. Jossey-Bass Publishers, 2005.
Warning: These citations may not always be 100% accurate.