APA (7th ed.) Citation

Buchanan, R. W. The Enemy within: Actions that self-destruct companies, customer service and jobs. Synergy Books International.

Chicago Style (17th ed.) Citation

Buchanan, Richard W. The Enemy Within: Actions That Self-destruct Companies, Customer Service and Jobs. Kuala Lumpur: Synergy Books International.

MLA (9th ed.) Citation

Buchanan, Richard W. The Enemy Within: Actions That Self-destruct Companies, Customer Service and Jobs. Synergy Books International.

Warning: These citations may not always be 100% accurate.