APA (7th ed.) Citation

Phelps, B. (2004). Smart business metrics: Measure what really counts and manage what makes the difference. Prentice - Hall, Inc..

Chicago Style (17th ed.) Citation

Phelps, Bob. Smart Business Metrics: Measure What Really Counts and Manage What Makes the Difference. London: Prentice - Hall, Inc., 2004.

MLA (9th ed.) Citation

Phelps, Bob. Smart Business Metrics: Measure What Really Counts and Manage What Makes the Difference. Prentice - Hall, Inc., 2004.