Why customers come back : how to create lasting customer loyalty
| Main Author: | Lawfer, Monzie R. |
|---|---|
| Format: | Book |
| Published: |
Franklin Lakes,NJ :
Career Press ,
2004
|
| Subjects: |
Similar Items
Inspire!how to keep your customers when your competitors can't
by: Champy, Jim
Published: (2009)
by: Champy, Jim
Published: (2009)
Igniting customer connections : fire up your company's gowth by multiplying customer experience & engagement
by: Frawley, Andy
Published: (2015)
by: Frawley, Andy
Published: (2015)
The customer is boss
by: Tschohl, John
Published: (1995)
by: Tschohl, John
Published: (1995)
The customer of the future : 10 guiding principles for winning tomorrow's business
by: Morgan, Blake
Published: (2019)
by: Morgan, Blake
Published: (2019)
Care packages for your customers : an idea a week to enhance customer service
by: Glanz, Barbara A.
Published: (2007)
by: Glanz, Barbara A.
Published: (2007)
Seven power strategies for building customer loy
by: Timm, Paul R.
Published: (2001)
by: Timm, Paul R.
Published: (2001)
The Loyalty link : how loyal employees create loyal customers
by: McCarthy, Dennis G
Published: (1997)
by: McCarthy, Dennis G
Published: (1997)
Leading cracking the code to customer devotion loyalty
by: Rogers, Sandy
Published: (2019)
by: Rogers, Sandy
Published: (2019)
Improving customer satisfaction,loyalty and profit : an integrated measurement and management system
by: Johnson, Michael D.
Published: (2000)
by: Johnson, Michael D.
Published: (2000)
Loyalty rules : how today's leaders build lasting relationships
by: Reichheld, Frederick F
Published: (2001)
by: Reichheld, Frederick F
Published: (2001)
Higher profits through customer lock-in : a roadmap
by: Buschken, Joachim
Published: (2004)
by: Buschken, Joachim
Published: (2004)
501 ways to roll out : the red carpet for your customers
by: Cutting, Donna
Published: (2016)
by: Cutting, Donna
Published: (2016)
Customer loyalty : a guide for time travelers
by: Robinson, Sionade
Published: (2006)
by: Robinson, Sionade
Published: (2006)
Improving customer satisfaction, loyalty and profit : An integrated measurement and management system
by: Johnson, Michael D.
Published: (2000)
by: Johnson, Michael D.
Published: (2000)
Return on customer : creating maximum value from your scarcest resource
by: Peppers, Don
Published: (2005)
by: Peppers, Don
Published: (2005)
The hidden wealth of customers : realizing the untapped value of your most important asset
by: Lee, William G
Published: (2012)
by: Lee, William G
Published: (2012)
Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy
by: Stinnett, Bill
Published: (2005)
by: Stinnett, Bill
Published: (2005)
The eternal e-customer : how emotinally interfaces can create long-lasting customer relationships
by: Bergeron, Bryan P.
Published: (2000)
by: Bergeron, Bryan P.
Published: (2000)
The Customer loyalty solution : what works (and what doesn't) in customer loyalty programs
by: Hughes, Arthur Middleton
Published: (2003)
by: Hughes, Arthur Middleton
Published: (2003)
Managing customer value : one stage at a time
by: Soman, Dilip
Published: (2010)
by: Soman, Dilip
Published: (2010)
Wired and dangerous : how your customers have changed and what to do about it
by: Bell, Chip R
Published: (2011)
by: Bell, Chip R
Published: (2011)
Indispensable : how to become the company that your customers can't live without
by: Calloway, Joe
Published: (2005)
by: Calloway, Joe
Published: (2005)
Loyalty myths : hyped strategies that will put you out of business-and proven tactics that really work
Published: (2005)
Published: (2005)
Building customer loyalty
by: Linton, Ian
Published: (1993)
by: Linton, Ian
Published: (1993)
151 quick ideas to get new customers
by: Wilson, Jerry R
Published: (2007)
by: Wilson, Jerry R
Published: (2007)
Technology and customer service : profitable relationship building
by: Timm, Paul R.
Published: (2005)
by: Timm, Paul R.
Published: (2005)
Loyalty-based seling
by: Smith, Tim
Published: (2001)
by: Smith, Tim
Published: (2001)
The wallet allocation rule : winning the battle for share
by: Keiningham, Timothy
Published: (2015)
by: Keiningham, Timothy
Published: (2015)
Taming the search-and-switch
by: Griffin, Jill
Published: (2009)
by: Griffin, Jill
Published: (2009)
THE EXPANSION SALE : FOUR Must-WIN Conversations to keep and Grow Your Customers
by: Peterson, Erik, et al.
Published: (2020)
by: Peterson, Erik, et al.
Published: (2020)
From oblivious to obsessed : eight obsessions every organisation must embrace to build customer loyalty in Asia
by: Lee, Raymond
Published: (2017)
by: Lee, Raymond
Published: (2017)
Brand real : how smart companies live their brand promise and inspire fierce customer loyalty
by: Vincent, Laurence
Published: (2012)
by: Vincent, Laurence
Published: (2012)
Answering the ultimate question : how Net Promoter can transform our business
by: Owen, Richard 1965-
Published: (2009)
by: Owen, Richard 1965-
Published: (2009)
The loyalty leap
by: Pearson, Bryan
Published: (2012)
by: Pearson, Bryan
Published: (2012)
It starts with clients : your 100-day plan to build lifelong relationships and revenue
by: Sobel, Andrew , 1955-
Published: (2020)
by: Sobel, Andrew , 1955-
Published: (2020)
The Ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability
Published: (2003)
Published: (2003)
High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce
by: Solomon, Micah
Published: (2012)
by: Solomon, Micah
Published: (2012)
Angel customers & demon customers : discover which is which and turbo-charge your stock
by: Selden, Larry
Published: (2003)
by: Selden, Larry
Published: (2003)
Customer relationship management
by: Anderson, Kristin
Published: (2002)
by: Anderson, Kristin
Published: (2002)
Customer relations & rapport
by: Forde, John E.
Published: (2002)
by: Forde, John E.
Published: (2002)
Similar Items
-
Inspire!how to keep your customers when your competitors can't
by: Champy, Jim
Published: (2009) -
Igniting customer connections : fire up your company's gowth by multiplying customer experience & engagement
by: Frawley, Andy
Published: (2015) -
The customer is boss
by: Tschohl, John
Published: (1995) -
The customer of the future : 10 guiding principles for winning tomorrow's business
by: Morgan, Blake
Published: (2019) -
Care packages for your customers : an idea a week to enhance customer service
by: Glanz, Barbara A.
Published: (2007)