APA (7th ed.) Citation

Bell, C. R., & Bell, B. R. (2003). Magnetic service: The secrets of creating passionately devoted customers. Berrett-Koehler Publishers, Inc.

Chicago Style (17th ed.) Citation

Bell, Chip R., and Bilijack R. Bell. Magnetic Service: The Secrets of Creating Passionately Devoted Customers. San Francisco: Berrett-Koehler Publishers, Inc, 2003.

MLA (9th ed.) Citation

Bell, Chip R., and Bilijack R. Bell. Magnetic Service: The Secrets of Creating Passionately Devoted Customers. Berrett-Koehler Publishers, Inc, 2003.