A Guide to help desk concepts
| Main Author: | |
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| Format: | Book |
| Published: |
Australia :
Thomson/ Course Technology ,
2003
|
| Edition: | 2nd ed. |
| Subjects: |
| Item Description: | Includes bibliographical references and index |
|---|---|
| Physical Description: | 342p. ; 25cm. |
| ISBN: | 0619159464 |