Everyone is a customer : a proven method for measuring the value of every relationship in the era of collaborative business

Everyone is a customer : a proven method for measuring the value of every relationship in the era of collaborative business

Bibliographic Details
Main Author:	Shuman, Jeffrey
Other Authors:	Rottenberg, David, Twombly, Janice
Format:	Book
Published:	s.l. : Dearbon Financial Publishing, Inc. , 2002
Subjects:	Customer relations

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