Everyone is a customer : a proven method for measuring the value of every relationship in the era of collaborative business

Bibliographic Details
Main Author: Shuman, Jeffrey
Other Authors: Rottenberg, David, Twombly, Janice
Format: Book
Published: s.l. : Dearbon Financial Publishing, Inc. , 2002
Subjects:
Description
Item Description:Includes bibliographical references and index
Physical Description:210p. ; 23cm.
ISBN:079315412X