APA (7th ed.) Citation

De Kare-Silver, M. (2002). Streamlining: Using new technologies and the internet to transform performance. Palgrave.

Chicago Style (17th ed.) Citation

De Kare-Silver, Michael. Streamlining: Using New Technologies and the Internet to Transform Performance. New York: Palgrave, 2002.

MLA (9th ed.) Citation

De Kare-Silver, Michael. Streamlining: Using New Technologies and the Internet to Transform Performance. Palgrave, 2002.