APA (7th ed.) Citation

Scott, J., & DeLisa, M. (2003). Microsoft CRM for dummies. John Wiley & Sons, Inc..

Chicago Style (17th ed.) Citation

Scott, Joel, and Michael DeLisa. Microsoft CRM for Dummies. New Jersey: John Wiley & Sons, Inc., 2003.

MLA (9th ed.) Citation

Scott, Joel, and Michael DeLisa. Microsoft CRM for Dummies. John Wiley & Sons, Inc., 2003.