Kettner, P. M. (2001). Achieving excellence in the management of human service organizations. Allyn and Bacon.
Chicago Style (17th ed.) CitationKettner, Peter M. Achieving Excellence in the Management of Human Service Organizations. Boston: Allyn and Bacon, 2001.
MLA (9th ed.) CitationKettner, Peter M. Achieving Excellence in the Management of Human Service Organizations. Allyn and Bacon, 2001.
Warning: These citations may not always be 100% accurate.