Knock your socks off services recovery
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
New York :
AMACOM ,
2000
|
| Subjects: |
MARC
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|---|---|---|---|
| 001 | 0000055964 | ||
| 005 | 20020606.0 | ||
| 020 | |a 081447084X | ||
| 090 | 0 | 0 | |a 658.812 |b ZEM |
| 100 | 1 | |a Zemke, Ron | |
| 245 | 1 | 0 | |a Knock your socks off services recovery |c Ron Zemke, Chip R. Bell |
| 260 | |a New York : |b AMACOM , |c 2000 | ||
| 300 | |a 214p. ; |c 23cm. | ||
| 650 | 0 | 0 | |a Customer relations |
| 650 | 0 | 0 | |a Customer services |
| 700 | 1 | |a Bell, Chip R. | |
| 999 | |a 125277 |b BUKU |c PINJAMAN |e PERPUSTAKAAN KOMUNITI PETALING JAYA | ||