Diwan, P. (2000). Total quality management. Golden Books Centre Sdn. Bhd..
Chicago Style (17th ed.) CitationDiwan, Parag. Total Quality Management. Kuala Lumpur: Golden Books Centre Sdn. Bhd., 2000.
MLA (9th ed.) CitationDiwan, Parag. Total Quality Management. Golden Books Centre Sdn. Bhd., 2000.
Warning: These citations may not always be 100% accurate.