rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Achieving excellence through customer service
  name:
    name part: Tschohl, John
    role:
      role term: creator
  type of resource: text
  origin info:
    place:
      place term: Petaling Jaya
    publisher: Advantage Quest Sdn. Bhd.
    date issued: 1996
    issuance: monographic
  physical description:
    extent: 337p. ; 24cm.
  note: John Tschohl
  subject:
    topic: Customer services
  identifier: 9839214357
  record info:
    record change date: 20010529.0
    record identifier: 0000044968