Real time : preparing for the age of the never satisfied customer

Bibliographic Details
Main Author: McKenna, Regis
Format: Book
Published: Boston : Harvard Business School Press , 1999
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 406 MCK
Accession Item Category Format Status Notes
093019 PINJAMAN BUKU CIRCULATED