APA (7th ed.) Citation

Newby, T. (1992). How to design and deliver quality service training. Kogan Page Ltd..

Chicago Style (17th ed.) Citation

Newby, Tony. How to Design and Deliver Quality Service Training. London: Kogan Page Ltd., 1992.

MLA (9th ed.) Citation

Newby, Tony. How to Design and Deliver Quality Service Training. Kogan Page Ltd., 1992.

Warning: These citations may not always be 100% accurate.