Harrington, H. (1991). Business process improvement. McGraw-Hill,Inc..
Chicago Style (17th ed.) CitationHarrington, H.James. Business Process Improvement. New York: McGraw-Hill,Inc., 1991.
MLA (9th ed.) CitationHarrington, H.James. Business Process Improvement. McGraw-Hill,Inc., 1991.
Warning: These citations may not always be 100% accurate.