What customers value most
| Main Author: | Brown, Stanley A |
|---|---|
| Format: | Book |
| Published: |
New York :
John Wiley & Sons ,
1995
|
| Subjects: |
Similar Items
Customer care
by: Sacker, Frances
Published: (1987)
by: Sacker, Frances
Published: (1987)
Customer service : skills for success
by: Lucas, Robert W
Published: (2009)
by: Lucas, Robert W
Published: (2009)
Customer service for dummies
by: Leland, Karen
Published: (1999)
by: Leland, Karen
Published: (1999)
The Customer service workbook
by: Lake, Neville
Published: (2002)
by: Lake, Neville
Published: (2002)
Ignore your customers
by: Solomon, Micah
Published: (2020)
by: Solomon, Micah
Published: (2020)
Understanding and managing customers
Published: (2004)
Published: (2004)
Customer care
by: Cook, Sarah
Published: (1997)
by: Cook, Sarah
Published: (1997)
Love thy customer : creating delight, preventing dissatisfaction and pleasing your hardest-to-please customers
by: Brinkman, Rick
Published: (2006)
by: Brinkman, Rick
Published: (2006)
Delivering customer service : how to win a competitive edge through managing customer relationships successfully
by: Payne, Shelia
Published: (2005)
by: Payne, Shelia
Published: (2005)
Best practices in customer services
Published: (1999)
Published: (1999)
Managing Quality Customer Service
by: Martin, William B
Published: (1989)
by: Martin, William B
Published: (1989)
Making customer service happen
by: Lake, Neville
by: Lake, Neville
Delighting your customers ... on a shoestring : delivering excellent customer service without breaking the bank
by: Owton, Avril
Published: (2007)
by: Owton, Avril
Published: (2007)
When customers talk : ...turn what they tell you into sales
by: Gross, T.Scott
Published: (2005)
by: Gross, T.Scott
Published: (2005)
Love thy customer
by: Brinkman, Rick
Published: (2006)
by: Brinkman, Rick
Published: (2006)
Beyond customer service
by: Gerson, Richard F.
Published: (2004)
by: Gerson, Richard F.
Published: (2004)
How to turn customers services into customers sales
by: Katz, Bernard
Published: (1987)
by: Katz, Bernard
Published: (1987)
Achieving excellence through customer service
by: Tschohl, John
Published: (1996)
by: Tschohl, John
Published: (1996)
Customer mania : it's never too late to build a customer-focused company
by: Blanchard, Ken
Published: (2004)
by: Blanchard, Ken
Published: (2004)
The customer rules : the 39 essential rules for delivering sensational service
by: Cockerell, Lee
Published: (2013)
by: Cockerell, Lee
Published: (2013)
Killer customer care : how to provide five star service that willl double and triple your profits
by: Colombo, George
Published: (2003)
by: Colombo, George
Published: (2003)
Technology and customer service : profitable relationship building
by: Timm, Paul R.
Published: (2005)
by: Timm, Paul R.
Published: (2005)
Customer Intimacy : Pick your partner, shape your culture, win together
by: Wiersema, Fred
Published: (1996)
by: Wiersema, Fred
Published: (1996)
Customer intimacy : pick your partners, shape your culture, win together
by: Wiersema, Fred
Published: (1997)
by: Wiersema, Fred
Published: (1997)
Customer intimacy : pick your partners, shape your culture, win together
by: Wiersema, Fred
Published: (1998)
by: Wiersema, Fred
Published: (1998)
Care packages for your customers : an idea a week to enhance customer service
by: Glanz, Barbara A.
Published: (2007)
by: Glanz, Barbara A.
Published: (2007)
Strategic customer service : managing the customer experience to increase positive world of mouth,build loyalty and maximize profits
by: Goodman, John A.
Published: (2009)
by: Goodman, John A.
Published: (2009)
Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize margins and profits
by: Goodman, John A., et al.
Published: (2019)
by: Goodman, John A., et al.
Published: (2019)
The hidden power of your customers : four keys to growing your business through existing customers
by: Carroll, Becky 1966-
Published: (2011)
by: Carroll, Becky 1966-
Published: (2011)
10 steps to connecting with your customers
by: Bethel, William
Published: (1995)
by: Bethel, William
Published: (1995)
The powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results
by: Evenson, Reene
Published: (2012)
by: Evenson, Reene
Published: (2012)
The Future is customer service : real-life service success stories and proven strategies you can use!
by: Illman, Kym
Published: (2004)
by: Illman, Kym
Published: (2004)
Are your customers being served : an easy step by step guide
by: Rowson, Pauline
Published: (2007)
by: Rowson, Pauline
Published: (2007)
Customer service training 101 : quick and easy techniques that get great results
by: Evenson, Renee
Published: (2018)
by: Evenson, Renee
Published: (2018)
Customer service delivery : research and best practices
Published: (2006)
Published: (2006)
The 10 golden rules of customer service & the story of the $6,000 egg
by: Dubcan, Todd
Published: (2019)
by: Dubcan, Todd
Published: (2019)
Simple ways to make your customers happy
by: Batra, Promod
Published: (1994)
by: Batra, Promod
Published: (1994)
Leading cracking the code to customer devotion loyalty
by: Rogers, Sandy
Published: (2019)
by: Rogers, Sandy
Published: (2019)
Customer saticfaction : the other half of your job
by: Scott, Dru
Published: (1988)
by: Scott, Dru
Published: (1988)
100 powerful ways to win and keep new customers
by: Timm, Paul R.
Published: (2006)
by: Timm, Paul R.
Published: (2006)
Similar Items
-
Customer care
by: Sacker, Frances
Published: (1987) -
Customer service : skills for success
by: Lucas, Robert W
Published: (2009) -
Customer service for dummies
by: Leland, Karen
Published: (1999) -
The Customer service workbook
by: Lake, Neville
Published: (2002) -
Ignore your customers
by: Solomon, Micah
Published: (2020)