What customers value most
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York :
John Wiley & Sons ,
1995
|
| Subjects: |
MARC
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| 020 | |a 0471641235 | ||
| 090 | 0 | 0 | |a 658.812 |b BRO |
| 100 | 1 | |a Brown, Stanley A | |
| 245 | 1 | 0 | |a What customers value most |c Stanley A.Brown |
| 260 | |a New York : |b John Wiley & Sons , |c 1995 | ||
| 300 | |a 304p. ; |c 23cm. | ||
| 650 | 0 | 0 | |a Customer services |
| 999 | |a 051965 |b BUKU |c PINJAMAN |e PERPUSTAKAAN KOMUNITI PETALING JAYA | ||