APA (7th ed.) Citation

Schiffman, S. (1991). Cold calling techniques (that really work!). Golden Books Centre.

Chicago Style (17th ed.) Citation

Schiffman, Stephen. Cold Calling Techniques (that Really Work!). Kuala Lumpur: Golden Books Centre, 1991.

MLA (9th ed.) Citation

Schiffman, Stephen. Cold Calling Techniques (that Really Work!). Golden Books Centre, 1991.

Warning: These citations may not always be 100% accurate.