APA (7th ed.) Citation

Lynch, R. L., & Cross, K. (1991). Measure up: Yardsticks for continuous improvemen t. Basil Blackwell Inc.

Chicago Style (17th ed.) Citation

Lynch, Richard L., and Kelvin Cross. Measure Up: Yardsticks for Continuous Improvemen T. Massachusetts: Basil Blackwell Inc, 1991.

MLA (9th ed.) Citation

Lynch, Richard L., and Kelvin Cross. Measure Up: Yardsticks for Continuous Improvemen T. Basil Blackwell Inc, 1991.