APA (7th ed.) Citation

Crosby, P. B. (1986). Quality without tears: The art of hassle-free ma nagemet. McGraw-Hill.

Chicago Style (17th ed.) Citation

Crosby, Philip B. Quality Without Tears: The Art of Hassle-free Ma Nagemet. New York: McGraw-Hill, 1986.

MLA (9th ed.) Citation

Crosby, Philip B. Quality Without Tears: The Art of Hassle-free Ma Nagemet. McGraw-Hill, 1986.