APA (7th ed.) Citation

Gross, L. R. (1987). Phone power: Telephone selling and prospecting. New York Institute of Finance.

Chicago Style (17th ed.) Citation

Gross, Le Roy. Phone Power: Telephone Selling and Prospecting. New York: New York Institute of Finance, 1987.

MLA (9th ed.) Citation

Gross, Le Roy. Phone Power: Telephone Selling and Prospecting. New York Institute of Finance, 1987.