APA (7th ed.) Citation

Fraley, R. A., & Katz, B. (1984). Evaluation of reference services.

Chicago Style (17th ed.) Citation

Fraley, Ruth A., and Bill Katz. Evaluation of Reference Services. New York he Haworth Press, 1984.

MLA (9th ed.) Citation

Fraley, Ruth A., and Bill Katz. Evaluation of Reference Services. 1984.