rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Managing quality customer services
  name:
    name part: Martin, William B
    role:
      role term: creator
  type of resource: text
  origin info:
    place:
      place term: London
    publisher: Kogan Page
    date issued: 1989
    issuance: monographic
  physical description:
    extent: 91 p. ; 20 cm.
  note: William B. Martin
  subject:
    topic: Consumer
  subject:
    topic: Sales management
  related item:
    title info:
      title: Better management skills
  identifier: 0749403527
  record info:
    record change date: 20000330.0
    record identifier: 0000000897