Search Results - Reichheld, Fred

Fred Reichheld

Frederick F. Reichheld (born 1952) is an American ''New York Times'' best-selling author, speaker and business strategist. He is best known for his research and writing on the loyalty business model and loyalty marketing. He is the creator of the Net Promoter System of management (NPS). Provided by Wikipedia
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  1. 1
    The ultimate question : driving good profits and true growth

    The ultimate question : driving good profits and true growth by Reichheld, Fred

    Published 2006
  2. 2
    WINNING ON PURPOSE : THE UNBEATABLE STRATEGY OF LOVING CUSTOMERS

    WINNING ON PURPOSE : THE UNBEATABLE STRATEGY OF LOVING CUSTOMERS by Reichheld, Fred

    Published 2021